What We Collect and Why We Collect It
When you register an account with us, we collect the details you provide — name, email address, contact number and any identity verification documents required to confirm eligibility under local law. When you fund your account using Touch 'n Go eWallet, Boost or GrabPay, we record
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transaction references, timestamps and amounts so we can match deposits to your account and process withdrawals accurately. We also collect device identifiers, browser type and session activity logs to detect unusual access patterns and keep your account secure. This data is never sold to third parties.
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We share it only where necessary — for example, with payment processors that handle your Touch 'n Go eWallet or GrabPay transaction, or with identity verification services required by applicable law. You can request a copy of the data we hold about you at any time
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by contacting our support team. Where local law in Malaysia applies, your rights under that jurisdiction govern how we process, retain and respond to requests about your personal information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.